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Become a

Wellbeing Champion


Health and Wellbeing Champions are individuals who work at all levels of the NHS, from all demographics and role, who will promote, identify and signpost colleagues to local and national health and wellbeing support offers and information. This is intended to be taken on as a responsibility in addition to your day to day role. 

If you have a particular interest in an area of wellbeing that you would like to pursue and advocate across the Organisation that would also be actively encouraged and you could become our Trust Champion for that particular area. Examples as follows:

  • Running Champion
  • Menopause Champion
  • Cycling Champion

Recruitment for our Trust Wellbeing Champions has now commenced. If you would like to express interest, please email Paige Massey using the link below

Additional Wellbeing Champion Support:

We will be running a series of onsite wellbeing champion training sessions and we expect all Wellbeing Champions to have completed this training prior to commencing your role as a Champion! Dates are to be confirmed, but please select the following link for further details –

Organisational Development, Culture & Learning – Let’s Be a Wellbeing Champion​

Whilst we will be running our own Wellbeing Training onsite, there is also a variety of National Led training available throughout the year, so feel free to book on to any session by clicking here –  NHS England » Health and Wellbeing Champions or via this PDF –  Wellbeing Champions Training Sessions.pdf

Recorded sessions can also be found here –

In this e-learning programme, Health and Wellbeing champions can expect to learn more about the role of a champion and how to implement what they learn across their organisations.

The elearning programme includes 1 session in 7 sections.

  • Introduction
  • What is a Health and Wellbeing Champion?
  • Who can be a Health and Wellbeing Champion?
  • What will be expected of me as a Health and Wellbeing Champion?
  • What might I be asked to do as a Health and Wellbeing Champion?
  • How to communicate the role of Health and Wellbeing Champions in your organisation
  • As a Health and Wellbeing Champion, how can I access support if I need it?

The session takes approximately 20 minutes to complete and includes knowledge checks, which aim to explore your understanding of the content. Champions can download a certificate after completing the session.

Click here to access the e-learning –  Health and Wellbeing champions – elearning for healthcare (

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1. How to access free

Professional Support

Inhouse Occupational Health Department (SHAW) at Russell's Hall Hospital

This service is a management referral service and offers a wide range of services aimed at reducing ill health at work and supporting those at work with health problems and disabilities. 

For further information, click here – Staff Wellbeing – Occupational Health Service

Inhouse Staff Physiotherapy service at Russell's Hall Hospital

This is a self-referral service to keep you fit and healthy at work and to prevent sickness absence for a range of musculoskeletal issues. It is also available for staff following a period of sickness absence we can assist and support your return to work safely

For further information, click here – Staff Wellbeing – Staff Physiotherapy

BHSF RISE Employee Assistance Programme available via telephone or virtually

BHSF EAP service provides friendly, accessible and trained listeners to offer 1-1 and tailored support 24 hours a day. This is ideal for staff to de-brief at the end of each shift or to talk through any worries, feelings and areas you need support with.  

For further information, click here – Staff Wellbeing – How to access support – Mental Wellbeing

Black Country Healthcare Mental Health Hub

This offer is available to all staff who work within the Black Country and West Birmingham system and consists of to provide an entry point into mental health talking therapies and raise awareness of the information and support available to you. 

For further information, click here – Staff Wellbeing – How to access support – Mental Wellbeing

Remploy Support Service

If you feel your wellbeing is impacting your work, or stopping you from attending work, Remploy can offer tailored support for a 9-month period. Remploy run a monthly session where you can book an appointment to start your journey with Remploy.

Upcoming dates can be found within the Wellbeing Calendar – Book Now! – Calendar

For further information, click here – Staff Wellbeing – How to access support – Mental Wellbeing

Practitioner Health

Practitioner Health is a service available to any Doctor or Dentist and is a free, confidential NHS primary care mental health and addiction service with expertise in treating healthcare professionals

For further information, click here – Staff Wellbeing – How to access support – Mental Wellbeing

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2 . Healthy Lifestyles at the Dudley Group


Action Heart Gym at Russell's Hall Hospital

All staff have the opportunity to join Action Heart gym which sits within Russell’s Hall Hospital. The gym offers extended opening hours (6am-9pm, Monday to Saturday) and as a member of Trust staff you will pay a subsidised membership of £15 per month, or £2 per session if you take a ‘pay as you go approach’.

For further information, click here Staff Wellbeing – How to access support – Physical Wellbeing

Free Outdoor Gym at Russell's Hall Hospital

All staff also have access to our free outdoor gym, which is located just outside of South Block and offers a variety of equipment to support resistance exercises in particular 

For further information, click here Staff Wellbeing – How to access support – Physical Wellbeing

On-site Classes

The Trust also offer free onsite Yoga sessions at Russell’s Hall Hospital, which is available to all staff on a first come, first served basis. Access to book any upcoming classes can be found within the Wellbeing Calendar. We are also looking to develop further classes for staff, and this is an ongoing development area. 

Fruit and vegetable stall at Russell's Hall Hospital

Pop by to the fruit and veg stall outside of the main reception to buy fresh and tasty ingredients for cooking healthy meals!

For further information on cooking healthy meals, click here Staff Wellbeing – Useful resources – Physical Wellbeing

Cycle to Work scheme

The Trust offers a cycle to work scheme to encourage colleagues to be more active, to include your commute to work.  The scheme allows staff to take advantage of salary sacrifice savings against the cost of a new bike and equipment. Bike storage and changing facilities are available onsite too.

For further information, click here Cycle Scheme – Home

Flu Vaccinations and Covid 19 Vaccinations

All Trust start are eligible for both flu vaccinations and Covid 19 vaccinations to help them stay protected against the flu and covid-19.

Trust Walks

The Trust also offers a walk around local nature reserves and dates for this are advertised via our Trust Communications ‘In the Know’.

You can also find local walking routes and cycle routes by clicking here  Staff Wellbeing – Useful resources – Physical Wellbeing

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3 . Wellbeing


Ran by our Organisational Development team, we also offer a variety of wellbeing courses which we encourage you and colleagues to book on to. There are three levels to the courses, starting with ‘Let’s Talk about Wellbeing’, followed by ‘Let’s Have a Wellbeing Conversation’, with the final course preparing you to become a Trust Wellbeing Champion. 

Additional Wellbeing Courses can also be found here
 Staff Wellbeing – Additional Wellbeing Courses

4 . Wellbeing Calendar

of Events

The wellbeing calendar highlights all the monthly wellbeing events that are taking place and are available for colleagues to book. This will include both virtual and in person events and will also include wider events held by our local Partner Trusts. This will change monthly, so it is worth checking back to see what might interest you on a monthly basis. Where possible, we will also record all sessions and post them on our Dudley Group Wellbeing Youtube channel, so you can access at your convenience.

Access the Wellbeing Calendar here Wellbeing Calendar – Book Now! – Calendar​

5 . Wellbeing


We also offer regular wellbeing communications via our wellbeing email distribution list, which you can request to be added to (email We also have a wellbeing Twitter account and are currently developing a wellbeing Facebook group. You will also see regular communications via ‘in the know’, posters, and screensavers.

6 . Wellbeing Events and


As part of the offer to staff, we will also run regular events and competitions throughout the year to highlight the importance of wellbeing and provide a chance for colleagues to get involved and receive important information on staff wellbeing. Dates will be communicated via ‘in the know’ and detailed on our Wellbeing Calendar.

7 . Wellbeing information and signposting

for Managers

You will find a dedicated Managers section with a range of information and resources to help support you in your role in relation to staff wellbeing. If you haven’t done so already, make sure you book on to the ‘Let’s have a wellbeing conversation’ course, which will provide you with practical ways to support you to have wellbeing conversations with colleagues.

8 . Wellbeing books from

the Trust library

Our Trust Library offers a variety of books to help support your wellbeing, giving you a great opportunity to take some time out and learn some interesting ways to work on your wellbeing. To access please click here –  Library Services – Home

Covid-19 on a world globe being held by a medic photograph

9 . Wellbeing interventions

for Teams

Feel free to contact us if you’d like a bespoke session, or you would like us to come and talk about what the Trust wellbeing offer is, and answer any staff queries on wellbeing. We could also offer a slot within your away day, or team development session –

10 . Break


There are also a variety of break spaces around the Trust, to include green areas with picnic benches to ensure you can have a change of scenery during your break. ​

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The Dudley Group Staff

Wellbeing Channel

Access recordings at a later date if you can't join a session!

We understand that you may not be able to join a session, so where possible, we will record all sessions for you to watch at a later date.

Please click the following link to see our current recordings – Dudley Group Staff Wellbeing – YouTube​ ​

We also have access to some additional webinars, please click below to access:​

Additional sessions available to watch

Managing Stress and the Importance of Self Care – Managing stress and self care – YouTube

Self Care is Health Care – Self Care is Health Care webinar – YouTube

Perks at Work – Community Online Academy – Perks at Work | COA

Perks at Work offers a variety of free online fitness classes, new skills classes (such as an introduction to drawing) and informative classes such as how to eat healthier, the importance of sleep and public speaking classes. To access, you simply have to create an account by clicking the link above 

Guided Meditation & Relaxation –

Back Care – 
Back care in collaboration with InstructorLive – YouTube

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Health Service

Occupational Health offers a wide range of services aimed at reducing ill heath at work and supporting those at work with health problems and disabilities as follows:

  • New employee health assessments where necessary with pre-existing conditions, all new employees have immunisation screening. 
  • Crisis support post incident or ill health (duty line)
  • Immunisations (Hepatitus, MMR, Flu, Petussis)
  • Screening for immunity of blood born viruses
  • Manage needlestick/splash/contamination incidents for staff. 
  • Management referrals
  • Health and lifestyle advice
  • Councelling services


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How to access?

Access to the occupational health service via a Management Referral, please click ‘Managers Referral Process SHAW’ to find next steps. 

Manager Referral Process

Select a title below to find out more information

Before making a referral to SHAW, what could you do as a manager?

You could signpost the member of staff to the resources or agencies that are available within the Trust via our Staff Wellbeing Hub pages and / or externally for support?

You could offer the individual additional breaks or flexible working.

Complete the following relevant assessments;

  • A Manual Handling Risk Assessment (please click here for the form, appendix 4)
  • A Pregnancy Risk Assessment
  • A Stress Risk Assessment
  • A Work station Assessment

Also, did you know…?

 …all staff employed by DGFT can self-refer to BHSF RISE EAP service, Remploy and staff physio – all available via the Staff Wellbeing Hub pages 

…that FREE advice is available for everybody through NHS choices, Fit for work and Access to work?

…they can use a local pharmacist for advice and treatment for non-urgent conditions or GP if required?

If you have done all of the above and still wish to make a referral, please follow the steps below:

1. Discuss with your member of staff prior to making a referral

2. Complete SHWB  referral form​

The information in a referral should include:

  • The reasons for the referral
  • The specific questions to be answered( please tick)
  • Any relevant risk assessments (e.g. manual handling, pregnancy, stress and/or work station assessments)
  • What are you hoping for from the referral?


3. Email the referral to the Occupational Health team via –

Please refer to Occupational Health and Wellbeing in the following circumstances:

  • If there is a concern that they may have work related health problems or that their work is impacting on their health and wellbeing.
  • If there are difficulties coping on return after being absent – following a serious illness or injury or due to a disability
  • If there is long term or frequent sickness absences.
  • All considerations stated in step 1 have been addressed and further advice is needed.

Telephone number: 01384 456111 Ext 2958.  The call triage system option 1 goes to reception for process questions.

What to expect

Please ensure you have followed the processes above (steps 1 to 2) to include all risk assessments and sickness absence records if applicable. 

Please ensure that you include the reason why you are referring, and the impact of the health condition your staff members occupational performance/role discharge.

We will contact referred staff by text or by phone with an appointment

Staff Occupational Health will send you a report, responding to the questions identified on the referral, which are indicated by managers as requiring advice or recommendations from occupational health advisors.

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Physiotherapy Service

For Staff


You can refer yourself to this service for musculoskeletal conditions.

Please complete the self-refe​​ral form by right clicking on the link and saving the link to your one drive before you complete.  For guidance on how to save a link, please see –

Opening Hub links >>  
Staff Referral Form >>


Once completed, please send the referral via email. 


Location: Therapy Department, Ground Floor, East Wing

​​Telephone: 01384 456111 Ext 4532

We will contact you as soon as possible however, please allow two working days.

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of Support

Select a title below to find out more information

Dedicated Mental Health support in work.  Remploy is a confidential service funded by the Department for Work and Pensions and is available at no charge to any employees with depression, anxiety, stress or other mental health issues affecting their work.

For further information, please see their website:

You can contact Remploy by:
Phone: 03004568114

service provides friendly, accessible and trained listeners to offer 1-1 and tailored support 24 hours a day. This is ideal for staff to de-brief at the end of each shift or to talk through any worries, feelings and areas you need support with.  They also provide:

  • 24/7 – Confidential counselling service and advice line – Call our fully trained counsellors and support specialists 24/7, 365 days a year to discuss any emotional, personal or work-related issues. There’s no limit on how many times you call us. 

  • 24/7 telephone access to free legal help, advice and support from Irwin Mitchell – one of the UK’s largest law firms. Available 24/7, 365 days a year, their expert team can handle all types of enquiries such as consumer and neighbour disputes, property enquiries, personal injury and employment queries.

  • Financial support – If money pressures are getting to you, Auriga are expert providers of welfare and debt advice. They have a wide range of services available to you, including one to one casework, tribunal support and representation, access to grant aid and much more.

  • Access to MyMindPal – which is a mental fitness app that helps keep your mind in tip-top share and take the edge off life’s challenges – to access download MyMindPal via your app store and register using the FREE BHSF code BHEA2SFP (available on ios and andriod)
  • Access to online workbooks and audiobooks including, anixety, alcohol, post traumatic stress, panic, eating disorders amongst a variety of additional topics – access TBC

You can contact BHSF EAP service by telephone – 0800 015 7284

This confidential staff support line, operated by the Samaritans, is free to access from 7:00am – 11:00pm, seven days a week. This support line is here for you when you’ve had a tough day, are feeling worried or overwhelmed.

Whatever your worries, trained advisers can help with signposting and confidential listening.

Call: 0800 069 6222 or text FRONTLINE to 85258 for support 24/7 via text

We also have a confidential bereavement support line, operated by Hospice UK and free to access from  8:00am – 8:00pm, seven days a week.

A team of fully qualified and trained bereavement specialists are available to support you with bereavement  and wellbeing issues relating to loss experienced through your work.

Call: 0300 303 4434​

Headspace is a science-backed app  in mindfulness and meditation,  providing unique tools and resources to help reduce stress, build resilience,  and aid better sleep.

Free access has now been extended until 31 December 2022.

Headspace is a global leader in mindfulness and meditation through its app and online content offerings.  They provide tools and resources to mindfulness and offer inspiration, guidance, and support. 

Go to for NHS Staff to access, with the option to select clinical or non-clinical staff to start enrolling.  You will need to use your NHS email address to sign up.

is a mental health platform that empowers staff to proactively improve  their mental wellbeing. It includes digital programmes designed to help with stress, sleep, coping, connection, fulfilment and nutrition.

Free access has now been extended until 31 December 2022.​

Unmind is a workplace mental health platform. Their approach combines neuroscience, positive psychology, mindfulness and the latest in Cognitive Behavioural Therapy. Tools, training and exercises have been clinically backed to help you unlock a healthier and happier life both in and outside of work.  

Create your account online by signing up at using your email address.  You can also download the app and sign up this way -you will need to enter the organisation name, which is NHS.

The Stay Alive app is a suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide.

Access to a range of free online learning sessions that provide you with a better understanding of the signs to look out for and the skills required to approach someone who is struggling, whether that be through social isolation or suicidal thoughts.​​

Wellbeing support is being provided to Doctors through NHS Practitioners.  To sign up, please contact 0300 0303 300 or email:

Working hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 2pm

For the out-of-hours crisis text service, please Text NHSPH to 85258.

The staff mental health and wellbeing hubs have been set up to provide health and social care colleagues rapid access to assessment and local evidence-based mental health services and support where needed.

The hub offer is confidential and free of charge for all health and social care staff. The hubs can offer you a clinical assessment and referral to local services enabling access to support where needed, such as talking therapy or counselling.

It is separate and confidential from your organisation.

It is open to all health and social care staff, from all services and settings regardless of whether you are dealing directly with COVID-19 patients or not. You can self-refer or refer a colleague (with their consent).


Phone: 0121 8031444

Self-referral form


Crisis Line
 is a new mental health support phone line operating 24 hours a day, seven days a week and is available to Black Country residents of all ages.

If you are experiencing increased distress or anxiety during these uncertain times, please don’t suffer in silence, pick up the phone and speak to one of our specialist mental health professionals who will be able to support you. 

Contact 24-7 mental health support line which is available for Black Country residents of all ages – please call 0800 008 6516.

Emotional Line can provide emotional support to callers in distress, in need of reassurance or at times when people need to be listened to most. 
Freephone  | 0808 802 2288
Monday – Friday | 6pm – 1am
Saturday – Sunday | 2pm – 1pm

This freephone service is open 365 days a year and no referral is required. You must be aged 16+ and live in or be registered with a GP in Dudley, Sandwell, Walsall or Wolverhampton. 

Black Country Healthy Minds IAPT

Psychological therapy services for people aged 16 and over experiencing common mental health problems such as low mood, depression, anxiety and stress.

If you are 16 and over – logon to the above website and select where you live and follow the links and process.

If you are under the age of 16 and would like mental health support, please call our 24/7 Mental Health helpline on 0345 646 0827

Action for Happiness
is a movement of people committed to building a happier and more caring society. They have a free app, download from your appstore or go to their website for tools, daily prompts and resources –

Ten Percent Happier develops web based and mobile application for learning, practicing, and tracking of meditation behaviors. The company develops course platforms that offers videos, articles, and podcasts from experts.  For more information please see their website For free access to their app, please email from your works email address and they will contact you.

Action for Happiness​

Get your health score – Take the How Are You? quiz
FREEpersonalised health score when you complete this 10 minute quiz.
How Are You is for over 18s only and is only designed to point you in the right direction.
It’s not a medical assessment – if you’re worried about your health you should speak to a health professional.
All fields within the quiz are required unless stated otherwise.
5 steps to mental wellbeing
Evidence suggests there are 5 steps you can take to improve your mental health and wellbeing. Trying these things could help you feel more positive and able to get the most out of life.

  1. Connect with other people
  2. Be physically active
  3. Learn new skills
  4. Give to others
  5. Pay attention to the present moment (mindfulness)

Click on the link to read more details:​



How to I access help in a crisis?

If you feel you are not able to cope, or stay in control of your situation, please remember immediate support is available, please see below:

Black Country Healthcare NHS Foundation Trust 24/7 Helpline – call 0800 008 6516 or text message 07860 025 281​

Sanctuary Hubs – If you feel like you need to access face to face support out of usual mental health service hours then you can visit the Sanctuary Hubs, available within each of the boroughs of the Black Country.

Monday – Friday, 6 – 11pm; and Saturday and Sunday 12noon – 11pm.

No referal is required. You must be aged 18+ and have live in or be registered with a GP in Dudley, Sandwell, Walsall or Wolverhampton. 

The Sanctuary Hubs can provide emotional support to those in distress, in need of reassurance or at times when people need to be listened to most. 

Dudley Sanctuary Hub
DY1 Community Centre
Stafford Street

Sandwell Sanctuary Hub
Hope Place
321 High Street
West Bromwich
B70 8LU

Walsall Sanctuary Hub
1 Queen’s Parade

Wolverhampton Sanctuary Hub
29 -31 Temple Street,

Hub of Hope
The Hub of Hope is the UK’s leading mental health support database. It is provided by national mental health charity, Chasing the Stigma, and brings local, national, peer, community, charity, private and NHS mental health support and services together in one place for the first time. The services and support listed on the Hub of Hope are not only for when things become unbearable – a crisis point. They are also for those times when we notice we are starting to struggle, or when we need extra support as we start to emerge from a particularly difficult time.

For alternative support you can call:

0300 304 7000
(4:30pm – 10:30pm)

116 123
(24 hour helpline – free to call)

Anxiety UK
08444 775 774
(Monday – Friday, 9:30am – 5:30pm)​

Welcome to the Black Country Integrated Care System staff health & wellbeing portal. The aim of this site is to provide you with links to various resources.

The Trust is offering monthly educational financial wellbeing sessions covering a variety of topics from budgeting, to managing the cost of living and first time buying. Various sessions and times are available, click here to access the timetable and book your slot, check back here for an updated monthly calendar. 

offers access to a variety of tools and support, please click and of the links below for further information:​

NHS staff support line telephone support line

NHS colleagues can call this support line, provided by the Money Helper service, for free and impartial money guidance from Monday to Friday, 8am to 6pm. Call: 0800 448 0826

WhatsApp Add+44 7701 342 744 to your WhatsApp and send the Money Helper service’s national support team a message for help with sorting out your debts, credit questions and pensions guidance.

Chat to one of the Money Helper service team via their online portal at

National Debtline
A charity giving free and independent debt advice or 
Step Change – another debt charity giving free advice and access to practical tools  ​

A range of support for NHS workers including childcare support grants, PPE kits deliveries and counselling Healthcare Workers’


  • Too Good to Go – Every day fresh food goes to waste at cafes, restaurants, hotels, shops and manufacturers – just because it hasn’t sold in time. The Too Good To Go app lets you buy and collect this food – at a great price  –

  • Money Wise – A range of simple tools to help with budgeting and money management
  • Company Shop Group –  When you become a member, you can enjoy high quality food and household products at super low prices. How do they do it? They save perfectly good quality surplus stock going to waste and sell it through our member-only superstores. Sound good? – Sign up for free membership | Company Shop Group

  • NHS Discounts & Healthcare Staff Benefits: Film-buffs, fashion-lovers or gig-goers, Health Service Discounts has something for everyone: Click Here

  • Blue Light Card: Whether you’re looking for a weekend getaway, fashion fix, state-of-the art device; save online with thousands of retailers: Click Here

  • NHSDiscountOffers: Discounts and Money Saving Vouchers for NHS Staff: Click Here

  • Health Staff Discounts: Find exclusive health service discounts, offers and deals: Click Here​

  • 7 steps to save thousands – In this 30 minute online session, you’ll learn about the seven steps to make your choices straightforward, which are the best comparison websites to use and how you can save thousands in one Hour of Power – 

  • Please visit ‘need a lifeline’ to find access to support around rental accommodation, sourcing furniture, clothing and baby equipment, access to free hot meals and food banks, please click here Need a lifeline | Dudley Connect Blog​

  • NHS England » Financial wellbeing support​

  • Citizens Advice Bureau – Free debt advice and help

  • Cavell Nurses Trust – Support for UK nurses, midwives and healthcare assistants, both working and retired, when they’re suffering personal or financial hardship often due to illness, disability, older age and domestic abuse.​

  • UNISON – One off grant of £250 to help with essential expenses, urgent repairs, disability equipment and adaptations, utility bills and funeral costs. To be eligible to apply for financial assistance, you must have been a member of UNISON for at least four weeks and up to date with your subscriptions.

  • Royal College of Nursing – Hardship grants through their Lamplight Support Service for current or former nurses, midwives, healthcare assistants and associates. Potential support available for student nurses too. RCN membership is not necessary. To book an appointment with a Lamplight Support Service advisor call: RCN Members: phone 0345 772 6100 / Not an RCN Member: phone 0345 772 6200. Lines are open 8:30am-8:30pm, seven days a week

  • The Care Workers’ Charity – Crisis grants (exclusive to health care workers) and COVID 19 Emergency fund grants (Health care workers and Cooks/Kitchen Assistants, Housekeepers or Domestic Workers, Maintenance staff, Drivers and Admin staff , Team Leaders/Supervisors and Personal Assistants)

  • Turn2us Support to access welfare benefits, charitable grants and other financial help. Their website includes a benefits calculator, grants search database, information on welfare benefits, charitable grants and managing money

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